Terms of Service

Last Updated: October 22, 2026

Welcome to Onegenz. By accessing our website or purchasing our products, you agree to the following terms and conditions.

1. General Information

This website is operated by Onegenz.

Throughout the website, the terms "we," "us," and "our" refer to Onegenz.

2. Products and Services

We strive to ensure that product descriptions, images, specifications, and pricing are accurate.

Product colors and appearances may vary slightly depending on device display settings.

We reserve the right to update product information, pricing, and availability without prior notice, subject to applicable law.

3. Orders and Payments

All orders are subject to acceptance and product availability.

Payments are processed through the payment methods made available at checkout.

We may cancel or decline orders where reasonably necessary, including suspected fraud, payment authorization failures, or product unavailability. Any payment collected for a canceled order will be refunded as appropriate.

4. Pricing

Prices are displayed in US dollars (USD), unless otherwise specified.

Applicable taxes and shipping charges will be displayed during checkout.

5. Shipping and Delivery

Shipping availability, fees, and estimated delivery times are described in our Shipping Policy.

6. Returns and Refunds

Returns, cancellations, and refunds are governed by our Return and Refund Policy and applicable consumer protection laws.

7. Intellectual Property

Website content, including original text, graphics, logos, and design elements, is protected by applicable intellectual property laws.

Unauthorized reproduction or commercial use is prohibited unless permitted by law or authorized by the rights holder.

8. Website Use

Customers agree not to misuse our website, engage in fraudulent transactions, or interfere with website security and functionality.

9. Limitation of Liability

To the extent permitted by applicable law, Onegenz is not responsible for indirect or consequential losses arising from the use of this website.

Nothing in these terms excludes or restricts statutory consumer rights or liabilities that cannot lawfully be excluded.

10. Changes to These Terms

We may update these terms from time to time. Updated terms will be published on this page.

11. Contact Information

Business Name: THI Y LINH TRUONG

Store Name: Onegenz

Email: lioremelyn16041997@hotmail.com

Website: https://onegenz.com

Business Address: 36 Union Street, Erskineville, NSW 2043, Australia